Welcome to Westside Surgery Online
Westside Surgery in Boston aims to provide the highest quality healthcare to patients in the area. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
New way of ordering repeat prescriptions
If you click on the link on this page to order prescriptions, it will direct you to a new service, SystmOnline, which is linked directly to your clinical record. To use SystmOnline, you will need to bring some valid photo ID (passport or driving licence) to reception where you will be given a logon and password. Once you have this, you will also be able to book or cancel appointments using SystmOnline. A letter will shortly be sent to patients explaining these changes.
If you need to order a prescription before getting your logon for SystmOnline, please do so via the 'contact us' section of this website.
New opening hours & appointments system
We are now open from 0800hrs and offering GP and blood test appointments from that time. We are also now offering late night GP appointments on Monday and Tuesday evenings for those patients who can't get here during normal opening hours. These will be available to book up to four weeks in advance. As we have many more appointments to book in advance, we have ended our sit and wait surgery. People who consider that they need to see a doctor urgently will be assessed by the duty doctor by telephone to see how quickly they need an appointment. Any patients who the doctors consider need to be seen will be seen that day, following telephone assessment. This system is known as triage and is commonly used in A&E and doctors' surgeries.
Also from January, you will be able to book, cancel or check an appointment using either the internet or your telephone 24 hours a day, 365 days a year. You will also be able to book repeat medication this way, replacing the facility on this website. More details on this to follow.
These changes are in response to a survey we carried out in the summer to see what time of day our patients would most prefer an appointment. We have carefully matched doctor availability to the times patients told us they want appointments, so we really hope you find it easier to get a routine appointment at a time that suits you.

Click here to order your repeat prescription online
Click here to book/cancel your appointment online