Tell us what you think...

Thank you to all patients who completed our patient survey recently. We are now analysing the results, which will be published in February 2012.

New doctors... we have been joined by two local doctors: Dr Simon Lowe full time and Dr Martyn Walling two days a week.

Telephone booking... following feedback from patients, we've made the automated telephone system easier to use.

Wasted appointments... in January 188 people did not keep their appointment without letting us know. That equals 35 hours of time. If you no longer need your appointment, please let us know so that we can offer it to someone else. Overall in 2011, 493 hours were lost in wasted appointments, the equivalent of 13 weeks' work for one person.

Self check-in... in January 63% of patients used the self checking-in monitor. Thank you! This enables our receptionists to spend more time on complex issues and answering the telephone. If you're not sure how to use the self check-in monitor, please ask one of the receptionists who will be pleased to help.  The monitor will now display a message saying how many patients are still to be seen before you.

New out of hours number... if you need urgent medical care or advice when we're closed, dial 111.

Children
Women
Men
Sexual
Living Healthy
Vaccinations

Childrens Health

There is a good guide on the NHS website which describes various conditions affecting children.  There is advice on how to diagnose them, how to treat them and if further advice should be consulted.

NHS childhood illness slideshow


When Should I Worry?

Having an ill child can be a very scary experience for parents. If you understand more about the illness it can help you to feel more in control. This booklet is for parents (and older children) and deals with common infections in children who are normally healthy.

Download the booklet


Fevers

Most symptoms of a fever in young children can be managed at home with infant paracetamol. If the fever is very high, they may have an infection that needs treating with antibiotics.  

 


Head Lice

Head lice are insects that live on the scalp and neck. They may make your head feel itchy. Although head lice may be embarrassing and sometimes uncomfortable, they don't usually cause illness. However, they won't clear up on their own and you need to treat them promptly


Nosebleeds

Nosebleeds (also known as epistaxis) are fairly common, especially in children, and can generally be easily treated.


These links all come from trusted resources but if you are unsure about these or any other medical matters please contact your doctor or pharmacist for advice

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website