Dr Harker... has now retired. We wish him a very happy and healthy retirement. Dr Harker's patients will be transferred to Dr Thompson.
Do you have a mobile phone?... We can send you a text reminder of your appointment. Please ask at reception for details.
Free Zumba classes... We're offering free Zumba classes with local instructor, Karen Norris, for our patients. Please ask at reception for details.
Fancy a free personal trainer?... Download these free podcasts designed to guide you through a five week plan of exercises to improve your strength and flexibility. By week five, you'll be doing a 40 minute routine of press-ups, squats and stretches. Click here.
Order repeat medication by telephone... After listening to patient feedback, we have introduced a telephone ordering service for repeat prescriptions. See the prescription tab above for more details.
Telephone booking... following feedback from patients, we've made the automated telephone system easier to use. In April, 28% of doctors' appointments were booked either by the internet or the automated telephone system.
Wasted appointments... in April 278 people did not keep their appointment without letting us know. That equals over 62 hours of time. If you no longer need your appointment, please let us know so that we can offer it to someone else.
Self check-in... in April 63% of patients used the self checking-in monitor. Thank you! This enables our receptionists to spend more time on complex issues and answering the telephone. If you're not sure how to use the self check-in monitor, please ask Dorota or one of the receptionists who will be pleased to help.
New out of hours number... if you need urgent medical care or advice when we're closed, dial 111.